Skip to main content

For insurance claims

Every claim, from the first call to the final payment

The Insurance claims add-on turns a case into a claim, with the policy details, the parties and the liability decision on one page. It's made for loss adjusters, claims handlers and the contractors who put the damage right.

An add-on to Workview Portal. Ask us for a price.

Workview Portal case page for a claim, with the customer, status, people, workflow progress and recent activity

How it works

The whole claim on one page

The claim details

Claim type, peril, incident date, policy number, insurer's reference, excess and what happened, recorded once on the case.

Every party by role

The insurer, loss adjuster, broker and accountant are linked to the claim from one contact directory.

Liability at a glance

Pending, accepted or rejected, shown on the claim and pulled into the claims review.

What you get

Tools for every stage of a claim

  • Your claims workflow

    Your own statuses and plan steps. Required steps have to be done before a claim moves on.

  • Site visits on a phone

    Fill in risk assessments and site visit audits on site, one section at a time, with photos.

  • Signed on the spot

    A customer signs on your phone or tablet after confirming a one-time code sent to their email.

  • Costs and payment requests

    Costs, fees and supplier invoices on every claim, and payment requests that can be paid in parts.

  • Claims review

    Liability, quiet and stale files, complaints mentioned and missing details, with money and fees for those allowed to see them.

  • Outside firms see only their claims

    Subcontractors and other firms you invite see only the claims they are assigned to.

The claim record

The details insurers ask about first

Each claim keeps the details insurers and adjusters ask about, so nobody has to dig through old emails.

  • Claim type and peril
  • Incident date and what happened
  • Policy number, insurer's reference and excess
  • Whether liability is pending, accepted or rejected

See it with your kind of claims

Book a demo and we will walk you through a claim, from the first call to the final payment.

Other solutions